Privacy Policy

Learn how GreenwayAI protects your privacy and handles your personal data

Last Updated: December 2024

At GreenwayAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered immigration analysis services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

Personal Information

  • Name, email address, and contact information
  • Professional credentials and immigration status
  • Case details and documents you upload
  • Payment and billing information
  • Communication preferences

Technical Information

  • IP address, browser type, and device information
  • Usage data and interaction patterns
  • Cookies and similar tracking technologies
  • Log files and analytics data

2. How We Use Your Information

We use your information for the following purposes:

  • Providing AI-powered NIW case analysis and recommendations
  • Facilitating attorney reviews and case consultations
  • Processing payments and managing your account
  • Improving our AI models and service quality
  • Sending important service updates and communications
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and industry standards

3. Information Sharing and Disclosure

With Your Consent

We share your information with immigration attorneys when you request case reviews or legal consultations.

Service Providers

We work with trusted third-party providers for payment processing, cloud hosting, analytics, and customer support services.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for data transmission
  • Secure cloud storage with access controls
  • Regular security audits and monitoring
  • Employee training on data protection
  • Compliance with GDPR, CCPA, and other regulations

5. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Opt-out: Withdraw consent for certain processing activities
  • Restrict: Limit how we process your information

To exercise these rights, please contact us at support@greenwayai.net

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data during international transfers.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@greenwayai.net

Subject Line: "Privacy Policy Inquiry"